How to Access Your CST Spark Secure Site Account with Multi-Factor Authentication (MFA)

MFA (Multi-Factor Authentication) adds an extra layer of security to your account. It requires two different methods to verify your sign-in: something you know, like a password, or something you have, like a phone.

By enroling in MFA, you reduce the risk of fraud and protect your credentials. Even if your password is compromised, your data remains safe with MFA.

Setup of MFA is simple and easy! It just takes a few minutes.

FOR EXISTING CST SPARK CUSTOMERS: 

If you created your secure site account before July 14, 2024, you would enrol into MFA through the reset password process.

How to reset your password:
Two options to set up MFA:
Setup with a text message
Setup with a telephone call
Once the MFA setup is successful, the ‘Reset My Password’ screen is prompted. Follow the below steps to access your account.

FOR NEW CST SPARK CUSTOMERS: 

If you created your secure site account after July 14, 2024, you can enrol into MFA with the following steps. 

Enroling in MFA:
Two options to set up MFA:
Setup with a text message
Setup with a telephone call

SIGNING IN AFTER MFA SETUP

For security purposes, once MFA has been setup, each time you sign in, you will be required to sign in with MFA by verifying your identity via a text message or telephone call.

Two options to set up MFA:
Verify with a text message
Verify with a telephone call
Frequently Asked Questions

For any other help with setting up MFA, please contact us at [email protected].