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Get help and supportUse these quick links for step-by-step instructions, how-to guides and tutorials: |
Contact Customer Experience
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Where to find usC.S.T. Consultants Inc. |
Raise a concernThe quickest way to have your concern addressed is to contact your Sales Representative, his or her Branch Manager or our Customer Care team. If you feel that your concern or complaint has not been adequately addressed, send an email, letter or fax to our Complaints Handling group with the following information:
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What to expect when filing a complaint:
You can contact the Ombudsman for Banking Services and Investments or the Autorité des marchés financiers (Québec residents only) if you are dissatisfied with your complaint response or you submitted a complaint and did not receive a response within 90 days. |